Kroger Customer Satisfaction Survey
Kroger is an American company and also the largest chain of US’s supermarket. They started Kroger feedback for the betterment of their service. Being the largest chain of the supermarket, they wish to satisfy their customers, and hence they start a survey named as Kroger feedback survey.
It helps them to improve their service and also want to know the views of customers.
If you are a customer of Kroger and don’t have an idea about their Kroger feedback survey, then this article is for you because in this article we will discuss the Kroger feedback customer satisfaction survey. It is an online Kroger survey where people take part and win gift cards, fuel points, entry in sweepstakes and Digital Coupons. You can win www.krogerfeedback.com 50 fuel points.
Requirements For Kroger Feedback Survey
If you want to take part in the survey and want to win Kroger fuel points or gift cards, there are some basic requirement to fulfill. They are as follows:
- Your age must be 18 years or more.
- You need an active internet connection on your mobile or PC or laptop. We recommend you to connect you via PC or laptop.
- Another important thing you need is Kroger receipt which is not more than seven days old.
- The survey takes place in two language that is English and Spanish. So you have basic knowledge of any of these two languages.
- Most importantly, it needs your time of hardly 15-20 minutes.
How To Take Part In Kroger Feedback Survey?
The survey takes place on the official website of Kroger feedback, and before you start, look at the guide, we provide, which makes it easier for you.
Quick Guide for Kroger Customer Satisfaction Survey to Get Fuel Points:
- Step 1: First, go to the official website of Kroger’s from the link given below: www.krogerfeedback.com
- Step 2: Now to start survey fill the date, time and entry ID, which is provided on receipt.
- Step 3: Answer the question based on your last visit to Kroger and submit your Kroger feedback.
- Step 4: If you want to enter to sweepstakes or if you have loyalty card then enter your contact details.
- Step 5: After completion of the above steps, it will show a message like this: “Congratulation.” And you win Kroger feedback 50 fuel points and get an entry in sweepstakes.
Kroger Customer Satisfaction Survey: Step By Step Guide
- Step 1: Go to the link given below and enter the required details from the receipt of purchase: www.krogerfeedback.com
- Step 2: Once you fill the above details, it will ask have you visited the location or not.
- Step 3: Now, give the answers to essential questions.
- Step 4: The first question is for the purchasing department
- Step 5: In the next question, you have rated all over experience at Kroger.
- Step 6: In next question, a rate for the price of items compares to other stores, the response of staff members and grocery baggers.
- Step 7: You have to rate your satisfaction level related to sale items, a stock of things, response of staff and quality of brands.
- Step 8: Similarly, rate the dairy department, a freshness of dairy products, polite response of staff and your satisfaction.
- Step 9: Next, rate your satisfaction for deli department, its freshness and stock of items and time of serving.
- Step 10: Now it’s time to give a response to bakery items and stored food, its freshness and quality, the employee’s helping nature
- Step 11: Next, answer for the availability of your planned item.
- Step 12: Now, you will be asked the probability to choose Kroger feedback for next time and also your recommendation if you have any.
- Step 13: The system will confirm your satisfaction and happiness parameter again like your satisfaction for fuel points or digital coupons etc. and request you to mark your high satisfaction with the service.
- Step 14: Again they asked you about the problem you face during the last visit with yes and no option. They also welcome your feedback for other departments, too.
- Step 15: Now, provide exact comment and review about pharmacy as they are dealing with a life of a human.
- Step 16: Next, they asked you if you have any item that you planned to purchase, but you had not purchased.
- Step 17: After answering all the questions, Kroger’s system will thank you for taking part in the survey and giving your feedback. They also asked you few more questions like would you visit Kroger net time? Or how many times you visited Kroger? Etc.
- Step 18: At last, they require your contact details including your email address, so if you win, the will notify you by email.
- Step 19: They will thank you and wish you again and send rules of sweepstakes via your email address.
Kroger’s Contact Details
Kroger Grocery Store: +1 281-318-1194 ( Open until 1:00 am )
Kroger Super Market: +1 573-364-2721 ( Open until 12:00 am )
Kroger Sweepstakes Rules: Click here to read.
Sweepstakes Winners: Click here to check the winners of the Kroger survey sweepstakes.
Conclusion
It is all about Kroger customer satisfaction survey. In case of any queries about Kroger feedback survey or www.krogerfeedback.com, ask us using the comment section given below. Leave your suggestions and reviews too as we would like to hear from you, too.